Return & Refund Policy

Customer satisfaction is important to us. However, due to our dropshipping model, certain conditions apply.

πŸ”„ Returns Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect

  • The request is made within 7 days of delivery

  • The item is unused and in original packaging

❌ Non-Returnable Items

  • Items damaged due to misuse

  • Clearance or promotional items

  • Products returned after 7 days

πŸ’Έ Refund Process

  • Once approved, refunds are processed after confirmation from our dropshipping supplier

  • Refunds are issued to the original payment method

  • Processing time: 7–14 business days

🚚 Return Shipping

  • Return shipping costs may be borne by the customer unless the issue is supplier fault

  • Return address will be shared after approval

⚠️ Dropshipping Disclaimer

Demand Arabia does not hold inventory. All return approvals are subject to supplier policies, which may vary by product.

πŸ“ž WhatsApp Support: +92 340 5108081